Your cake will be chilled prior to collection. If you will be travelling with your cake again after collection, we recommend chilling the cake until this time. Please chill your cake if it has fruit on it, if not consuming the same day.
Cakes should be kept flat during transport. If driving, please place your cake in the boot of your car, this is by far the safest place for it. Failing this the footwell by the passenger seat. If you place your cake on the seat or hold it during travel we cannot be held responsible for your cake not arriving in one piece.
In hot weather, you may need to refrigerate your cake after collection. During the summer every effort is made to make your cake more heat stable. Your cake is iced in buttercream or ganache, however, and chocolate and butter will melt in hot weather.
If your cake has a long journey please inform us when booking. This will need to be taken into account when designing your cake.
Finally, buttercream cakes can be fragile so please take care when handling them. We want your cake to be as beautiful when it reaches it's final destination as it was when you collected it from us here at Red Robin Pantry.
If you've ordered a postal wedding cake sample box and you feel you would like or need a consultation after you have tasted your sample cakes please add this to your cart. We can then arrange a time for a Skype or FaceTime Consultation that suits you. This will then give you the same level of service you would receive if you came to join us for a tasting & consultation in person.