How to care for your cake on collection
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Your cake will be chilled prior to collection. If you will be travelling with your cake again after collection, we recommend chilling the cake until this time. Please chill your cake if it has fruit on it, if not consuming the same day.
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Cakes should be kept flat during transport. If driving, please place your cake in the boot of your car, this is by far the safest place for it. Failing this the footwell by the passenger seat. If you place your cake on the seat or hold it during travel we cannot be held responsible for your cake not arriving in one piece.
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In hot weather, you may need to refrigerate your cake after collection. During the summer every effort is made to make your cake more heat stable. Your cake is iced in buttercream or ganache, however, and chocolate and butter will melt in hot weather.
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If your cake has a long journey please inform us when booking. This will need to be taken into account when designing your cake.
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Finally, buttercream cakes can be fragile so please take care when handling them. We want your cake to be as beautiful when it reaches it's final destination as it was when you collected it from us here at Red Robin Pantry.
Shipping & Delivery
Delivery Rate for Wedding Cakes and Custom Orders in Cornwall
Delivery is changed at £0.95 per mile, including the return journey plus hourly rate based on £20 per hour for set up fees at your venue. This cost depends on the distance to the venue and the style of cake that you have ordered. Some designs can take over two hours for set up alone.
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Online Orders
We hand make all of our products and due to limited shelf-life, we do not keep large quantities in stock, please allow 3 working days for dispatch as we may have to make your chocolates to order. We will dispatch your order as soon as it is ready, so it may be dispatched sooner. If you need your order within the next few days please call or email us to see what we can do for you. Some products such as truffles and marshmallows take a minimum of two days to make, so if we don't have these in stock we cannot get them to you any faster.
Wedding Cake Samples
All wedding cake samples are shipped via Royal Mail next day delivery guaranteed by 1pm. We require a date at booking when you will be available to receive your cakes. We do not ship cakes on Saturdays or Sundays, therefore, we can not arrange for your samples to arrive on a Monday as your cake will not keep fresh in transit over the weekend. Saturday deliveries are available at an extra cost. Postage and packaging for Next day delivery is charged at £10.75 (£17.00 for Saturday delivery)
Other Online Sale Orders - UK ONLY
48hr Royal Mail Traced and Trace Postage & Packaging - 2-3 working days from dispatch.
£5.00 (Free when you spend over £50)
24hr Royal Mail Traced and Trace Postage & Packaging - 1-2 working days from dispatch.
£6.50
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Wedding Cake Sample Orders
Royal Mail Next Day Delivery Guaranteed by 1pm
£10.75
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Royal Mail Next Day Saturday Delivery Guaranteed by 1pm
£17.00
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We also send samples via Royal Mail 24hr Tracked & Trace, but cannot guarantee these will arrive next day or be delivered on Saturdays. So we do recommend opting for Special Delivery.
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